Payment
Payment is due upon receipt unless otherwise arranged in writing.
Invoices may be paid securely by credit card through the invoice link or by e-transfer. Sessions are not confirmed until payment is received.
Session Validity
All private training sessions and packages must be used within 6 months of purchase unless otherwise agreed.
Unused sessions after this time are forfeited.
Refund Policy
Private training involves preparation, scheduling, and reserved time.
Refunds are not provided for completed sessions.
Packages are non-refundable once training has begun.
No refunds are issued for partially used packages.
If you have questions about fit before purchasing a package, please book a consultation first.
Cancellations & Rescheduling
A minimum of 24 hours’ notice is required to reschedule a session.
Sessions cancelled with less notice may be forfeited.
Training Approach & Expectations
Training is delivered using reward-based, behaviour-informed methods.
Behaviour change depends on many factors, including environment, consistency, and follow-through outside of sessions. Results cannot be guaranteed.
My role is to provide guidance, structure, and clear training plans. Client participation and implementation are essential to progress.
Safety & Responsibility
Clients are responsible for safely managing their dog during and between sessions, including the use of recommended equipment and protocols.
Christine’s Canine Consulting is not liable for injury, loss, or damages resulting from failure to follow provided guidance.